In today’s hyper-competitive landscape, understanding your customer is no longer enough — you need to act in real time. Traditional Customer 360 platforms provide static dashboards and fragmented data views that require manual intervention to generate value.
At Techrobotica, we’ve redefined Customer 360 with Agentic AI and hyperautomation, enabling businesses to automatically act on insights — not just view them. The result? Real-time personalization, predictive intelligence, and autonomous customer engagement, all without code.


Traditional Customer 360 Falls Short Most businesses collect customer data across multiple systems — CRM, support, marketing, sales — but lack a unified, actionable view. Traditional Customer 360 tools offer insights, but still require human effort to trigger decisions or actions. This creates bottlenecks, delays, and missed opportunities to engage customers at the right moment.

Techrobotica’s Solution: Customer 360, Powered by Agentic AI

Techrobotica’s Customer 360 is more than a dashboard — it’s an intelligent, real-time data product ready for Agentic AI. Our platform unifies customer data from across your enterprise, transforming it into context-rich, agent-readable assets.

With Sen Web Services and Sen Factory, you can:
• Aggregate and harmonize customer data from CRM, support, sales, and marketing.
• Apply real-time intelligence with Kinetic Data Flow and Mystic SQL.
• Empower AI agents to automatically personalize offers, trigger support workflows, and predict churn — no human input needed.


• Real-Time Personalization: Agents adapt offers, content, and experiences on the fly.
• Predictive Engagement: Identify at-risk customers and act before churn happens.
• Autonomous Support: AI agents resolve routine tickets and queries using historical data and sentiment analysis.
• Governance Built-In: Boss Catalog ensures compliance, data quality, and explainability.


A SaaS company used Techrobotica’s Customer 360 to reduce customer churn by 28% in 3 months — by enabling AI agents to automatically identify disengaged users and trigger personalized re-engagement campaigns in real time.

Your customer data is valuable — but only if it drives action. With Techrobotica’s Customer 360, you move from insight to impact in real time, powered by Agentic AI. No code. No delays. Just outcomes.

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