What is Customer 360?

Techrobotica’s CLM (Customer Lifecycle Management) is an innovative, AI-powered solution designed to help organizations effectively manage every stage of the customer journey. By integrating data, analytics, and automation, Techrobotica’s CLM empowers businesses to build stronger customer relationships, improve satisfaction, and maximize customer lifetime value.

Why Choose Customer 360?

Real-Time, AI-Enhanced Event Processing

Turn high-velocity data into instant insights.

Fully Managed & Serverless

No infrastructure overhead—just instant scalability.

Ultra-Low Latency & High Throughput

Designed for mission-critical, real-time applications.

Cloud-Native & Multi-Cloud Ready

Works across AWS, Azure, GCP, Databricks, and Snowflake.

Seamless Integration with Data Lakes & AI Workflows

Bridges streaming data with enterprise analytics.

Key Features of Customer Lifecycle Management

Ultra-low latency streaming for handling millions of events per second.
Seamless data collection from IoT devices, logs, transactions, and user interactions.

Real-time filtering, transformation, and enrichment using AI-driven stream processing.
Trigger intelligent workflows and automated responses for instant anomaly detection, fraud prevention, and predictive analytics.

Auto-scales dynamically to handle fluctuating workloads without infrastructure management.
Supports multi-cloud and hybrid environments, integrating seamlessly with AWS, Azure, GCP, Databricks, and Snowflake.

Native compatibility with Kafka, Kinesis, Apache Flink, Spark Streaming, and Pub/Sub.
Real-time data routing to data lakes, data warehouses, and analytics platforms.

Built-in real-time analytics engine enables instant business intelligence.
AI-enhanced stream monitoring detects anomalies and emerging patterns in real time.