SEN AI Customer Specialist

Every Customer. Understood. Served. Retained.

Your enterprise's AI powered data strategist - delivering answers, insights and actions in real time

Everything you need for Smarter, Faster Business Insights

Metadata Intelligence

From Question to Insight in Minutes

Understands KPIs, builds ML models, writes SQL, and creates dashboards instantly.

Agentic AI

Story-Driven Dashboards

Auto-generates interactive visualizations with best-practice charts and drilldowns.

Metadata Intelligence

Voice & Chat Delivery

Shares results directly via LLM chatbot or voice assistant in Slack, Teams, or email.

Agentic AI

Proactive Recommendations

Surfaces alerts, optimizations, and actions without waiting for a request.

SEN AI Customer Specialist

SEN AI Studio
SEN AI BI Developer is a powerful tool that allows users to create complex, interactive dashboards using natural language queries. It leverages the capabilities of Large Language Models (LLMs) to understand user intent and generate visualizations on-the-fly, making data analysis accessible to everyone, regardless of technical expertise.

Introducing SEN AI Customer Specialist

Introduction
What It Does?
Seamless
Prompt

Meet SEN AI Customer Specialist

Frontline AI expert for sales, service, and retention—trained on product knowledge, order history, and sentiment to deliver responses that delight and convert.

✔ Faster resolution with omnichannel coverage

✔ Personalization that actually understands context

✔ Proactive saves with churn-risk alerts

✔ Handoff to humans only when it matters
Make every moment count—at scale.

What It Does

Respond, resolve, recommend—instantly.

✔ Omnichannel Support — chat, email, voice

✔ 360° Customer View — orders, prefs, interactions

✔ AI Recommendations — products, upsells, next-best actions

✔ Case Automation — create/assign/update tickets

✔ Sentiment & Escalation — flags at-risk customers
Delight as default, escalation when needed.

Works Seamlessly with the SEN Ecosystem


✔ BOSS Catalog — centralized customer data governance

✔ Mystic BI — churn analysis & retention insights

✔ VAANI — instant, voice-triggered customer actions
Context in. Care out. Continuously.

Prompts

“Summarize this customer’s last 6 interactions and open a retention case.”
“Offer a 10% goodwill credit if CSAT < 3 in the last month.”
“Recommend 3 upsell bundles based on purchase history.”
Founder’s Note
“Customer loyalty is built in moments—sometimes in seconds. This agent makes those moments count with instant responsiveness, deep personalization, and actionable intelligence.”
— Saurav Sen, Founder & CEO
Retention is a capability—not a lucky break.